Internet Applications

INTERNET APPLICATIONS

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STAGE 3: INTERNET APPLICATIONS

E-SBC^TM, Electronic Strategic Business Consulting
Techladder's sister company; Techladder has successfully innovated and implemented a framework and/or methodology for E-SBC or Electronic Strategic Business Consulting. E-SBC is a powerful client oriented consulting system. When implemented properly, E-SBC provides clients with measurable and tangible benefits such as:

increased customer loyalty
increased profitability
decreased time-to-market for new products
reaching customers in the most cost-effective way with targeted offers
reduced costs per transaction
reduced customer service costs
reduced customer service time
decreased advertising costs and literature fulfillment
greater visibility in the international marketplace
personnel reductions
operational improvements
tighter supply chain management
e-commerce refinements
sales and marketing process improvements

all leading to a powerful Return on Investment or ROI.

Content Management System
Techladder creates a customer service center in which customers can edit, add or delete content from their websites. This editing tool is protected by two levels of security (passwords) and can be configured with multiple access for multiple content providers. Techladder delivers publication-based content management in a comprehensive, straightforward, platform-independent application. It is designed to integrate into new or existing sites seamlessly, and to encourage the collaborative processes that ensure the success of a site. Techladder offers a simple solution for users who have neither the technical knowledge nor the time to acquire it.

Design
The unique experience and extensive education of our design team results in superior quality design as well as a full understanding of the advantages and requirements of electronic design. Total Solutions Orientation - Techladder provides solutions for every facet of corporate identity systems, Internet strategies, graphic design and multimedia services.

Customer Service
Each employee of Techladder is empowered to provide superior customer service. The personal touch Techladder provides is considered an important part of the Techladder offering. In addition, the adminladder product will provide customers with the ability to access and modify their current account information, website statistics, a project tracking system, their content management system (previously listed), along with general support such as help desk and calendar. Adminladder is available 24 hours per day, 7 days a week, worldwide.

Web Conferencing
Techladder can implement Web Conferencing for your company as a communications medium that combines the power of visuals and imagery with the clarity of sound; such as presentations and Web tours combined with conference calls or streaming audio. As this communications medium becomes further and further integrated into everyday business, it is being adopted and utilized in numerous ways. The benefits that are being realized by business professionals all over the world are numerous including travel cost reduction, worldwide sales penetration, increased revenue, decreased training and installation costs.