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SERVICES
0. Overview

1. Business Insight
     Business Plan
     Marketing Strategy
     Sales Strategy

2. Test Marketing
     Product Review
     Inside/Outside Sales
     Feedback
     Pricing Consultation

3. Internet Applications
     E-SBCtm
     Content Management
     Design
     Customer Service
     Web Conferencing

4. Product Image
     Design and Production
     CD Duplication

C. Sales and Marketing
     Sales Management
     Inside Sales Reps
     Outside Sales Reps
     Professional Services
     Web-Enabled Tools
     Trade Show Exhibits

5. Order Fulfillment
     Order Entry/Distribution

6. Back End Support
     Online/On-Site Training
     Phone/On-Site Support
     Technical Writing

BACK END SUPPORT
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STAGE 6: BACK END SUPPORT

Online/On-Site Training
Techladder provides clients with the ability to outsource their training requirements through many channels. We use highly effective animation or web conferencing as our front line and stand ready to deliver field training or regional training as required by our clients.


Phone/On-Site Support
Techladder is fully capable of providing state-of-the-art phone and Internet technical support. Techladder can operate under a 24 a day, 7 days a week support structure. New tools such as Live web-based support are being made available every day.


Technical Writing
Poor documentation and an inability to dispense accurate information on your products lead to poor acceptance of many customers' products and services. Techladder provides technical writing and consulting services for companies developing, marketing and installing technology. If your business is large or small and specializes in technology, Techladder can write your documents. It's as simple as that! Our services support virtually any effort involving the development, management, maintenance, and delivery of documentation. From cradle to grave, Techladder works with your entire team to ensure your documents are useful, accurate, and reliable.... everything your documents must be to make your product a success.


techladder.com Using state-of-the-art sales and marketing technology, techladder.com provides you a window to the industry buyers market so that you can be seen and evaluated by people who need your product most. Outsource your sales and marketing to the techladder.com team and focus on your core-competency.
 

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